Cocosmile offers a 30-day return policy, which means customers have 30 days after receiving their item to request a return. Some retailers like Amazon offer free returns for new and unused Cocosmile products purchased from them. However, for direct purchases from Cocosmile's website or other retailers like Etsy, the customer may be responsible for return shipping costs. A couple of results mention flexible and easy returns from Cocosmile or a 10-day return window for a full refund

Cocosmile prioritizes the security and protection of customer payment information during online transactions. When checking out on their website, customers can expect industry-standard encryption protocols like SSL (Secure Sockets Layer) to be in place. This encrypts sensitive data like credit card numbers before transmitting it to the payment gateway, safeguarding against unauthorized access or interception.

In addition, Cocosmile likely partners with trusted third-party payment processors that employ advanced fraud detection and prevention measures. Reputable payment gateways conform to strict PCI-DSS (Payment Card Industry Data Security Standards) requirements for handling, transmitting, and storing cardholder data securely. Cocosmile's checkout process is designed to be PCI-compliant, giving customers peace of mind when making purchases on their site.